MFC-9120CN
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FAQs & Troubleshooting |
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MFC-9120CN
Date: 25/04/2013 ID: faq00002573_002
I'm having a problem with the print quality. How can I solve it?
- Check that you use the paper that meets our specification.
Please refer to "What is the recommended paper?". - Check that the drum units and toner cartridges are installed properly.
Please refer to the instructions, "How do I replace a drum unit?" and "How do I replace the toner cartridge?".
Step 2: Please click the IMAGE which is similar to the problem you have.
White lines, bands or ribbing across the page:
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Colors are light or unclear on the whole page:
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Vertical streaks in a light background:
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Uneven density appears periodically across the page:
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Please refer to Step 2 in the instrucions, "Printouts have wrinkles.". |
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Please refer to Step 2 in the instrucions, "The toner does not fix to paper well. (Poor fixing)". |
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Please refer to Step 2 in the instrucions, "Printouts (envelope, cardboard) have creases.". |
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White streaks or bands down the page:
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Colored streaks or bands down the page:
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Colored lines across the page:
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Completely blank or some colors are missing:
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Colored spots at 94mm (3.7in.):
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Colored spots at 30mm (1.2in.):
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DCP-9010CN, MFC-9120CN, MFC-9320CW
If you need further assistance, please contact Brother customer service:
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