MFC-J3720
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FAQs & Troubleshooting |
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MFC-J3720
Date: 23/07/2013 ID: faq00000080_030
What is the recommended paper?
You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.
We recommended testing various paper types before buying large quantities. For best results, follow the instructions below:
- When you print on inkjet paper (coated paper), transparencies and glossy paper, be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting of the machine's menu.
- When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
- When using transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams.
- Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely dry and may stain your fingers.
Paper size supported by the paper trays
Paper size | |
---|---|
Tray#1 |
<Landscape> Letter, Executive, A4 <Portrait> Ledger, A3, Legal, Folio, A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch) |
Tray#2 (For models with second paper tray) |
<Landscape> Letter, A4 <Portrait> Ledger, A3, Legal |
Manual Feed Slot |
<Landscape> Letter, Executive, A4 <Portrait>Ledger, A3, Legal, Folio, A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch) |
Paper specifications and capacity of the paper trays
Paper Type | Weight | Thickness | No. of sheets |
---|---|---|---|
Plain Paper | 17 to 32 lb (64 to 120 g/m2) | 3 to 6 mil (0.08 to 0.15 mm) | 250*1 |
Inkjet Paper | 17 to 53 lb (64 to 200 g/m2) | 3 to 10 mil (0.08 to 0.25 mm) | 20 |
Glossy Paper*2 | Up to 58 lb (Up to 220 g/m*2) | Up to 10 mil (Up to 0.25 mm) | 20 |
Photo 4" x 6" 2 | Up to 58 lb (Up to 220 g/m2) | Up to 10 mil (Up to 0.25 mm) | 20 |
Index Card | Up to 32 lb (Up to 120 g/m2) | Up to 6 mil (Up to 0.15 mm) | 30 |
Envelopes | 20 to 25 lb (75 to 95 g/m2) | Up to 20 mil (Up to 0.52 mm) | 10 |
Transparencies | - | - | 10 |
*1: When using plain paper 20 lb (80 g/m2).
*2: BP71 (69 lb (260 g/m2)) paper is especially designed for Brother inkjet machines.
Tray#2 (For models with second paper tray)
Paper Type | Weight | Thickness | No. of sheets |
---|---|---|---|
Plain Paper | 17 to 28 lb (64 to 105 g/m2) | 3 to 6 mil (0.08 to 0.15 mm) | 250*1 |
*1: When using plain paper 20lb (80 g/m2).
Paper Type | Weight | Thickness | No. of sheets |
---|---|---|---|
Plain Paper | 17 to 32 lb (64 to 120 g/m2) | 3 to 6 mil (0.08 to 0.15 mm) | One (1) sheet at a time |
Inkjet Paper | 17 to 53 lb (64 to 200 g/m2) | 3 to 10 mil (0.08 to 0.25 mm) | |
Glossy Paper*1 | Up to 58 lb (Up to 220 g/m2) | Up to 10 mil (Up to 0.25 mm) | |
Photo 4 " x 6"*1 | Up to 58 lb (Up to 220 g/m2) | Up to 10 mil (Up to 0.25 mm) | |
Envelopes | 20 to 25 lb (80 to 95 g/m2) | Up to 20 mil (Up to 0.52 mm) | |
Transparencies | - | - |
*1: BP71 (69 lb (260 g/m2)) paper is especially designed for Brother inkjet machines.
Notes for handling and using print media
- Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
- Avoid touching the shiny (coated) side of the photo paper.
- Avoid touching either side of the transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.
DO NOT use paper
- Damaged, curled, wrinkled, or irregularly shaped
*1: 0.08 in. (2 mm) or greater curl may cause jams to occur.
- Extremely shiny or highly textured
- Paper that cannot be arranged uniformly when stacked
- Paper made with a short grain
Notes for paper capacity of the output paper tray cover
- Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper.
- Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging.
MFC-J3520, MFC-J3720, MFC-J6520DW, MFC-J6720DW, MFC-J6920DW, MFC-J6925DW
If you need further assistance, please contact Brother customer service:
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