FAX-2940
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FAQs & Troubleshooting |
![](/g/b/img/product/fax2940_us_eu_2.jpg)
FAX-2940
Date: 13/07/2018 ID: faq00000011_031
Hollow print
Please check the following points to solve the problem:
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Make sure that you use paper that meets our specifications.
Please refer to the FAQs "What kind of paper can I use?" and "What is the recommended paper?"
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Choose Thick Paper mode in the printer driver.
Or use thinner paper than you are currently using.
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Check the machine's environment. Conditions such as high humidity can cause hollow print.
Please refer to Safety and Legal Guide or Product Safety Guide available on the Manuals section.
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The drum unit may be damaged. Put in a new drum unit.
Please refer to the FAQ "Replace Drum".
DCP-7055, DCP-7055R, DCP-7055W, DCP-7055WR, DCP-7057, DCP-7057R, DCP-7057WR, DCP-7060D, DCP-7060DR, DCP-7065DN, DCP-7065DNR, DCP-7070DW, DCP-7070DWR, DCP-8110DN, DCP-8250DN, FAX-2840, FAX-2845, FAX-2845R, FAX-2940, FAX-2940R, HL-5440D, HL-5450DN, HL-5450DNT, HL-5470DW, HL-6180DW, HL-6180DWT, MFC-7360N, MFC-7360NR, MFC-7460DN, MFC-7860DW, MFC-7860DWR, MFC-8510DN, MFC-8520DN, MFC-8950DW, MFC-8950DWT
If you need further assistance, please contact Brother customer service:
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