MFC-B7710DN
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FAQs & Troubleshooting |
![](/g/b/img/product/mfcb7710dn_eu.jpg)
MFC-B7710DN
Date: 25/07/2019 ID: faq00000006_044
Black lines down the page
Check the following points to resolve the issue:
-
(For models with Automatic Document Feeder only)
Wipe the scanner glass strip with a dry lint free soft cloth.
-
Clean the corona wire inside the drum unit by sliding the green tab.
> Click here to see how to clean the corona wire of the drum unit.
-
Make sure that the green tab on the drum unit is in the Home position (
).
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The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace drum.
- The fuser unit may be contaminated. Contact Brother customer service.
Related FAQs
DCP-B7500D, DCP-B7520DW, HL-B2080DW, MFC-B7710DN, MFC-B7715DW
If you need further assistance, please contact Brother customer service:
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