The Fax to server may be On and this may cause the issue.

To resolve the issue make sure that Fax to server is Off. There are two ways to change the settings of Fax to server: by using the control panel and by using the Web Based Management.

Choose the appropriate way and follow the steps below.

Method 1: Using the control panel

1. Press (Settings).
   
   
2. Press All Settings.
   
   
3. Press the Up or Down arrow and then press Network.
   
   
4. Press the Up or Down arrow and then press Fax to Server.
   
   
5. Press Off.
   
   
6. Press (Home).

Method 2: Using the Web Based Management

1. Start your web browser.
   
   
2. Type "http://machine's IP address/" into your browser's address bar (where "machine's IP address" is your machine's IP address).
   For example: http://192.168.1.2/
   
   
3. Click Fax and Fax to Server.
   
   
4. Choose Off.
   
   
   
   
5. Click Submit.