PT-9500PC
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FAQs & Troubleshooting |
![](/g/b/img/product/9500eas.jpg)
PT-9500PC
Date: 04/06/2020 ID: faqp00100181_000
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
This problem will be solved if you use the latest version of P-touch Editor (Version 5.1.105 or later).
Download and install the latest version of P-touch Editor from the [Downloads] section.
If the issue is not resolved or you will use an older version, refer to the following:
Change the encoding of the file to UTF-8 in the text editor that you are using.
The procedure varies between different text editors.
How to change file encoding in TextEdit:
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Open TextEdit.
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Click [TextEdit] > [Preferences] in the menu bar.
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Click the [Open and Save] tab.
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Select "Unicode (UTF-8)" from the drop-down list in "Plain Text File Encoding" > "Saving Files".
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Close the Preferences window.
- Open the CSV file again, and then save it.
PT-2730, PT-3600, PT-9500PC, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW
If you need further assistance, please contact Brother customer service:
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