FAQs & Troubleshooting

Close

PT-18R

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 02/12/2020 ID: faqp00000287_000

Why will the battery not charge?

Check the following points:
 

  • Is the battery installed properly?
    Check the connector is plugged firmly into the PT-18R.

  • Are you using the correct AC adapter?
    Make sure that you are using the AC adapter designed exclusively for your P-touch (included in package, Model H1).

  • Are the charging terminals clean?
    If they are not clean, turn off the P-touch and wipe the charging terminals with a dry cloth or cotton swab.

Related Models

PT-18R

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.