FAQs & Troubleshooting

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DCP-C421W

FAQs & Troubleshooting

FAQs & Troubleshooting

DCP-C421W

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Date: 13/05/2022 ID: faq00100360_002

Check the Print Alignment from Your Brother Machine

After transporting the machine, adjust the print alignment if the text is blurred or images become faded, and adjust the paper feed to reduce dark lines.
The text is blurred.

Before starting to check the print alignment, check the print quality.
> Click here to see how to check the print quality.

  1. Turn the machine off.
  2. Press and hold Mono Start and turn the machine on, then hold Mono Start until the Adjustment Sheet is printed.
    The Power LED blinks, and then the machine prints the Adjustment Sheet.
  3. When the Power LED blinks slowly, place the Adjustment Sheet on the scanner glass so that the black square mark on the Adjustment Sheet is in the lower right corner.
    Lower right corner
  4. Press Mono Start or Color Start.
    The Power LED blinks while the machine starts scanning and performs automatic adjustment.

    Immediately after scanning is finished, the LED indicates the adjustment results:

    • When adjustment is OK:
      The Power LED blinks quickly three times, and the machine returns to the standby condition.
    • When there is an adjustment error:
      The Warning LED and Charge LED blink quickly three times, and the machine returns to the standby condition.
      You need to try this adjustment one more time from the beginning.
  5. If the print quality has not improved, try the print adjustment again.

    You can also check the print alignment from your computer.

Related Models

DCP-C421W

If you need further assistance, please contact Brother customer service:

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