FAQs & Troubleshooting

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MFC-9465CDN

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-9465CDN

Not your product?

Date: 25/03/2016 ID: faq00002739_000

Scan Unable xx

The machine has a mechanical problem. Turn off the power switch and then turn it on again.
If the problem continues, call  Brother customer service.

 

 

  • If your Brother machine has 2-Sided(Duplex) Scanning feature:
    Document might be too long for 2-sided(duplex) scanning. Press Stop/Exit or Cancel(Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
     
  • If your machine has FAX function:
    We recommend transferring your faxes to another fax machine or to your PC before turning off the power switch.

 

 


 

Related Models

DCP-7080, DCP-7080D, DCP-7180DN, DCP-9020CDN, DCP-9055CDN, DCP-L8400CDN, MFC-7380, MFC-7480D, MFC-7880DN, MFC-8510DN, MFC-8515DN, MFC-8520DN, MFC-9140CDN, MFC-9340CDW, MFC-9465CDN, MFC-L8650CDW

If you need further assistance, please contact Brother customer service:

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