MFC-9465CDN
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FAQs & Troubleshooting |
![](/g/b/img/product/mfc9465cdn_eu_as.jpg)
MFC-9465CDN
Date: 25/03/2016 ID: faq00002739_000
Scan Unable xx
The machine has a mechanical problem. Turn off the power switch and then turn it on again.
If the problem continues, call Brother customer service.
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If your Brother machine has 2-Sided(Duplex) Scanning feature:
Document might be too long for 2-sided(duplex) scanning. Press Stop/Exit or(Cancel), and use the suitable size of paper for 2-sided(duplex) scanning.
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If your machine has FAX function:
We recommend transferring your faxes to another fax machine or to your PC before turning off the power switch.
DCP-7080, DCP-7080D, DCP-7180DN, DCP-9020CDN, DCP-9055CDN, DCP-L8400CDN, MFC-7380, MFC-7480D, MFC-7880DN, MFC-8510DN, MFC-8515DN, MFC-8520DN, MFC-9140CDN, MFC-9340CDW, MFC-9465CDN, MFC-L8650CDW
If you need further assistance, please contact Brother customer service:
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