DCP-7190DW
FAQs & Troubleshooting |
DCP-7190DW
Date: 24/03/2016 ID: faq00000219_022
Black toner marks across the page
Check the following points to resolve the issue:
-
If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the drum surface. Clean the drum unit.
> Click here to see how to clean the drum unit. - If you used paper that has clips or staples, the drum unit may be damaged.
- If the unpacked drum unit is in direct sunlight (or room light for long periods of time), the unit may be damaged.
-
Clean the drum unit.
> Click here to see how to clean the drum unit. -
The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge. -
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
DCP-7080, DCP-7080D, DCP-7090DW, DCP-7180DN, DCP-7190DW, DCP-7195DW, DCP-L2535DW, DCP-L2550DW, HL-2260, HL-2260D, HL-2560DN, HL-2595DW, HL-5580D, HL-5585D, HL-5590DN, HL-5595DN(H), MFC-7380, MFC-7480D, MFC-7880DN, MFC-7895DW, MFC-8530DN, MFC-8535DN, MFC-8540DN
If you need further assistance, please contact Brother customer service:
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