FAQs & Troubleshooting

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MFC-J475DW

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J475DW

Not your product?

Date: 03/25/2016 ID: faq00100185_001

When I try to scan the document, the scanner application crashes. (OS X 10.11)

To resolve this issue, install the latest scanner driver.

The latest driver is available in the Downloads section of this website. Click here to download the latest driver.

Related Models

ADS-1000W, ADS-1500W, ADS-2000, ADS-2500W, DCP-1512, DCP-1612W, DCP-7030, DCP-7040, DCP-7060D, DCP-7065DN, DCP-8080DN, DCP-9040CN, DCP-L2520DW, DCP-L2540DW, HL-2280DW, HL-L2380DW, MFC-250C, MFC-255CW, MFC-290C, MFC-295CN, MFC-490CW, MFC-495CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-6890CDW, MFC-7240, MFC-7340, MFC-7360N, MFC-7440N, MFC-7460DN, MFC-7840W, MFC-7860DW, MFC-790CW, MFC-795CW, MFC-8480DN, MFC-8510DN, MFC-8710DW, MFC-8890DW, MFC-8910DW, MFC-8950DW, MFC-9010CN, MFC-9120CN, MFC-9125CN, MFC-9130CW, MFC-9320CW, MFC-9325CW, MFC-9330CDW, MFC-9340CDW, MFC-9440CN, MFC-9450CDN, MFC-9460CDN, MFC-9560CDW, MFC-9840CDW, MFC-990CW, MFC-9970CDW, MFC-J265W, MFC-J280W, MFC-J285DW, MFC-J415W, MFC-J425W, MFC-J430W, MFC-J4310DW, MFC-J4320DW, MFC-J435W, MFC-J4410DW, MFC-J4420DW, MFC-J450DW, MFC-J4510DW, MFC-J4610DW, MFC-J4620DW, MFC-J470DW, MFC-J4710DW, MFC-J475DW, MFC-J480DW, MFC-J485DW, MFC-J5620DW, MFC-J5910DW, MFC-J615W, MFC-J625DW, MFC-J650DW, MFC-J6510DW, MFC-J6520DW, MFC-J6710DW, MFC-J6720DW, MFC-J680DW, MFC-J6910DW, MFC-J6920DW, MFC-J825DW, MFC-J835DW, MFC-J870DW, MFC-J875DW, MFC-J885DW, MFC-L2700DW, MFC-L2720DW, MFC-L2740DW, MFC-L8600CDW, MFC-L8850CDW, MFC-L9550CDW

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