FAQs & Troubleshooting

Close

ADS-1500W

FAQs & Troubleshooting

FAQs & Troubleshooting

ADS-1500W

Not your product?

Date: 09/09/2015 ID: faq00003143_000

TWAIN or WIA errors appear when starting to scan. (Windows)

TWAIN or WIA driver has not been chosen as the primary source in your scanning application.

Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application.

For example, in Nuance™ PaperPort™ 12SE, click Scan Settings and then Select to select the Brother TWAIN/WIA driver.

Related Models

ADS-1000W, ADS-1500W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.