FAQs & Troubleshooting

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PJ-863

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 02/19/2024 ID: faqp00100599_000

When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)

P-touch Editor does not support UTF-8 encoding.
If you choose UTF-8 encoding when creating CSV files, 3-byte characters (such as the euro sign) may not be displayed correctly.

 

Follow these steps to change the encoding:
 

  1. Right-click the CSV file and select  [Open with] > [Notepad].
     
  2. Click [File] - [Save As].
     
  3. Select [ANSI] from the [Encoding] drop-down list and click [Save].

If there are still garbled characters in the file, try changing the file format to Excel (XLSX).

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PJ-623, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-2100, PT-2430PC, PT-2700, PT-2710, PT-2730, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D410, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P710BT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-3230B, RJ-3250WB, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-2120N, TD-2130N, TD-4410D, TD-4420DN/4420DN(FC), TD-4420TN, TD-4520TN, TD-4550DNWB / 4550DNWB(FC)

If you need further assistance, please contact Brother customer service:

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