FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

PT-1960

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 09/27/2024 ID: faqp00100392_000

Where can I find my Brother printer's serial number?

When entering your printer's serial number:
  • If your serial number consists of 9 characters, enter the complete number.
     
  • If your serial number consists of 15 characters, enter the last 9 characters. If there is a hyphen (-), enter the 9 characters that follow it.
    Example:
    For "E00000 - A1B23C456" enter "A1B23C456".
     
  • Make sure you enter upper-case letters only.

The serial number (SER.NO.) is located on a label attached on the back / bottom of the printer, or inside the printer’s label roll / tape cassette compartment.

 

Examples:

 

  • Label Printer (QL, TD, TJ, etc.)

    Label Printers

  • P-touch (PT, etc.)

    P-touch

     

  • Color Label Printer (VC)

    Color Label Printer

     

  • Mobile Printer (PJ, RJ, MW, etc.)

    Mobile Printer

Related Models

PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-1500PC, PT-1650, PT-1950, PT-1960, PT-2100, PT-2300, PT-2310, PT-2400, PT-2410, PT-2430PC, PT-2500PC, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-7600, PT-9200DX, PT-9200PC, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D410, PT-D450, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E500, PT-E550W, PT-H500, PT-N10, PT-N20, PT-N25BT, P-TOUCH PC, PT-P300BT, PT-P700, PT-P710BT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-3230B, RJ-3250WB, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-2120N, TD-2130N, TD-4410D, TD-4420DN/4420DN(FC), TD-4550DNWB / 4550DNWB(FC)

If you need further assistance, please contact Brother customer service:

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