FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

PT-1960

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 06/12/2023 ID: faqp00100340_000

The barcode number is not displayed below the barcode. (P-touch Editor for Windows)

For TD-4T/TJ-4T series:
To use P-touch Editor, download and install “Printer Driver for P-touch Editor” from the [Downloads] section of this website.

 

To solve this problem, delete the font cache from your computer.
 

  1. Open Windows Explorer.
  2. Go to the "C:\Windows\System32" folder.
  3. Find the "FNTCACHE.DAT" file in the folder, and then delete it.

    If the File Access Denied dialog box appears, click [Continue] to delete the file.

  4. Reboot your computer. Windows will automatically create a new cache file.

    If the problem still occurs, repeat the procedure to ensure the font cache is completely cleared.

Related Models

PJ-623, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-1500PC, PT-1650, PT-1950, PT-1960, PT-2100, PT-2300, PT-2310, PT-2400, PT-2410, PT-2430PC, PT-2500PC, PT-2600, PT-2610, PT-2700, PT-2710, PT-2730, PT-7600, PT-9200DX, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-H500, P-TOUCH PC, PT-P700, PT-P750W, PT-P900W/P900Wc, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-4030, RJ-4040, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2130N, TD-4410D, TD-4420DN/4420DN(FC), TD-4420TN, TD-4520TN, TD-4550DNWB / 4550DNWB(FC)

If you need further assistance, please contact Brother customer service:

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