PJ-863
FAQs & Troubleshooting |
PJ-863
Date: 03/28/2022 ID: faqp00100213_000
I cannot save a file downloaded from the Brother support website (For Windows)
The download process varies depending on your browser. Follow the steps below to download the file.
-
Download a file.
Google Chrome™
-
Downloads will start automatically.
-
After the download has completed, click [x].
Microsoft Edge
-
Downloads will start automatically.
-
After the download has completed, click [x].
When you get a warning message such as "[file name] was blocked because this type of file can harm your device.", we recommend using other browsers (Google Chrome, etc.), or follow the steps below.
- Move the cursor onto the warning message and click […], and then click [Keep].
- Click the folder icon to confirm the downloaded file is stored.
-
Downloads will start automatically.
-
The downloaded files will be saved in the [Downloads] folder by default.
-
Click [File Explorer].
-
Open the [Downloads] folder from [Quick access].
- Run the downloaded file and follow the installation procedure.
-
Click [File Explorer].
PJ-522, PJ-523, PJ-622, PJ-623, PJ-662, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-1500PC, PT-2100, PT-2430PC, PT-2700, PT-2710, PT-2730, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-H500, PT-P700, PT-P710BT, PT-P750W, PT-P900W/P900Wc, PT-P910BT, PT-P950NW, QL-1050N, QL-1060N, QL-1100/1100c, QL-1110NWB/1110NWBc, QL-500, QL-550, QL-570, QL-580N, QL-600, QL-650TD, QL-700, QL-710W, QL-720NW, QL-800, QL-810W/810Wc, QL-820NWB/820NWBc, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2130N, TD-4410D, TD-4420DN/4420DN(FC), TD-4550DNWB / 4550DNWB(FC)
If you need further assistance, please contact Brother customer service:
Content Feedback
Please note this form is used for feedback only.