PT-D800W
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FAQs & Troubleshooting |
PT-D800W
Date: 08/23/2017 ID: faqp00100164_000
When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
You need to update to the latest firmware.
When you update the firmware from a mobile device using Mobile Transfer Express (Mobile Application), use infrastructure mode, not Wireless Direct.
We recommend updating the firmware using a computer by connecting a USB cable to the printer.
PT-D800W, PT-P750W
If you need further assistance, please contact Brother customer service:
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