CM100DM
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FAQs & Troubleshooting |
![](/g/b/img/product/hf_cm100dmeus.jpg)
CM100DM
Date: 02/18/2021 ID: faqh00101180_000
E12002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E12002)
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Cause
The image file ("jpg", "gif", "bmp" or "png" file) cannot be imported.
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Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
CM100DM, CM350, CM550DX/ CM550, CM650W, DC200, DC200ULE, SDX125, SDX125e, SDX125i, SDX225, SDX325, SDX85
If you need further assistance, please contact Brother customer service:
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