MFC-J4320DW
FAQs & Troubleshooting |
MFC-J4320DW
Date: 06/02/2014 ID: faq00002988_000
Paper tray not detected/ Paper tray #2 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.
MFC-J4320DW, MFC-J4420DW, MFC-J4620DW, MFC-J480DW, MFC-J485DW, MFC-J5620DW, MFC-J6520DW, MFC-J6720DW, MFC-J680DW, MFC-J6920DW, MFC-J885DW, MFC-J985DW(XL)
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.