HL-L6310DW
 |
FAQs & Troubleshooting |
HL-L6310DW
Date: 07/26/2023 ID: faq00002607_013
Cannot Detect
If the machine's display displays the following cannot detect messeages, follow these steps:
- Cannot Detecct
Cause
- Your machine cannot detect the toner cartridge.
- Your machine cannot detect the drum unit.
Action
Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit.
Reinstall the toner cartridge and drum unit assembly back in the machine.
DCP-L2640DW, HL-L2405W, HL-L2460DW(XL), HL-L2465DW, HL-L2480DW, HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6415DW(T), MFC-L2807DW, MFC-L2820DW(XL), MFC-L2900DW(XL), MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5915DW, MFC-L6810DW, MFC-L6915DW
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.