MFC-J870DW
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FAQs & Troubleshooting |
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MFC-J870DW
Date: 04/16/2013 ID: faq00002556_013
Receive faxes when the Brother machine is in Manual Mode.
Your Brother machine's Manual Receive Mode completely disables automatic fax reception. You should only use Manual Mode if you do not receive many faxes.
PUTTING YOUR BROTHER MACHINE IN MANUAL MODE
Follow the steps below to put the machine in Manual Mode:
- Press
(Settings).
- Press All Settings.
- Press the Up or Down arrow key to display Fax.
- Press Fax.
- Press the Up or Down arrow key to display Setup Receive.
- Press Setup Receive.
- Press the Up or Down arrow key to display Receive Mode.
- Press Receive Mode.
If you cannot change the Receive Mode, make sure the Distinctive Ring or BT Call Sign or Fax Ability feature is set to Off.
(Click here to see how to set the Distinctive Ring to Off.)
- Press Manual.
- Press
(Home).
RECEIVING FAXES IN MANUAL MODE
It is still possible to receive faxes in Manual Mode, but you must start the receiving process yourself.
- If you know the incoming call is a fax and you are at the Brother machine, follow the steps below to receive it:
- Press Hook or lift the handset of the external telephone.
You should hear a beep every 3 seconds-indicating an automatic fax, or silence-indicating a manual fax.
- Press Fax Start and choose Receive.
The machine will receive the fax.
- Press Hook or lift the handset of the external telephone.
- If you answer a call on an extension telephone and hear a beep every 3 seconds-indicating an automatic fax, or silence-indicating a manual fax, follow the steps below to receive the fax:
- Press *, 5, 1 (*, 9, 1 for New Zealand) on the telephone's dial pad.
- Wait until you hear the machine's receiving tones (chirping sounds).
- Hang up the telephone's handset.
The machine will receive the fax.
- Press *, 5, 1 (*, 9, 1 for New Zealand) on the telephone's dial pad.
- If you answer a call on an external telephone connected to your Brother machine's EXT jack (socket) and hear a beep every 3 seconds-indicating an automatic fax, or silence-indicating a manual fax, follow the steps below to receive the fax:
- Press Fax Start and choose Receive.
- Wait until you hear the machine's receiving tones (chirping sounds).
- Hang up the telephone's handset.
The machine will receive the fax.
- Press Fax Start and choose Receive.
EASY RECEIVE or FAX DETECT
The Easy Receive or Fax Detect feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine or connected to the Brother machine's EXT jack (socket). The machine will automatically generate fax-receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.
The Easy Receive or Fax Detect feature is turned on by default.
Follow the steps below to adjust the Easy Receive or Fax Detect setting:
- Press
(Settings).
- Press All Settings.
- Press the Up or Down arrow key to display Fax.
- Press Fax.
- Press the Up or Down arrow key to display Setup Receive.
- Press Setup Receive.
- Press the Up or Down arrow key to display Easy Receive or Fax Detect.
- Press Easy Receive or Fax Detect.
- Press On (or Off).
- Press
(Home).
MFC-J650DW, MFC-J870DW, MFC-J875DW
If you need further assistance, please contact Brother customer service:
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