HL-1870N
FAQs & Troubleshooting |
HL-1870N
Date: 09/22/2011 ID: faq00002176_001
JAM DUPLEX
JAM DUPLEX |
Follow the instructions below to clear a paper jam:
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Open the Face up output tray.
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Pull the jammed paper out of the fuser unit.
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Close the Face up output tray.
If the paper jam cannot be cleared, go to the next step.
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Pull the Duplex tray and Paper cassette out of the printer.
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Pull the jammed paper out of the printer.
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Install the Duplex tray and Paper cassette into the printer.
- The JAM DUPLEX message appears if you remove a sheet of paper from the Face down output tray after only one side has printed.
- The paper sizes you can use for the 2-sided(Duplex) Printing function are A4, Letter and Legal.
- If the Paper adjustment lever for 2-sided(duplex) printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page.
HL-1650, HL-1670N, HL-1850, HL-1870N
If you need further assistance, please contact Brother customer service:
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