FAQs & Troubleshooting

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MFC-J1205W

FAQs & Troubleshooting

FAQs & Troubleshooting

MFC-J1205W

Not your product?

Date: 11/05/2021 ID: faq00000495_065

Printer Jam or Paper Jam

Paper Jam

 

 

Text Instructions

Check the following points to clear the Printer Jam or Paper Jam message.

 

Cause 1: The paper is jammed in the machine.

Gently remove the jammed paper and then, press Stop(Stop).

> Click here to see how to clear the paper jam inside the machine.

 

Make sure the paper guides are set to the correct paper size.

 

 

Cause 2: Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers.

> Click here to see how to clean the paper pick-up rollers.

 

 

 

Video Instructions

*The video clip is being streamed from YouTube.

  • The product shown in this video may differ from the one that you are using.
  • Video contents may change without prior notice.

 

Related Models

MFC-J1205W

If you need further assistance, please contact Brother customer service:

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