FAQs & Troubleshooting

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Model discontinued. This page is no longer updated.

HL-1870N

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 01/27/2014 ID: faq00000307_004

JAM TRAY 1

JAM TRAY1

 

Follow the instructions below to clear a paper jam:

 

  1. Pull the Paper cassette completely out of the printer.

     

  2. Pull the jammed paper out of the printer.

     

  3. Install the paper cassette into the printer.

     

    DO NOT pull out the standard Paper cassette while paper is being fed from the optional Lower paper cassette because it will cause a paper jam.

     

Related Models

HL-1650, HL-1670N, HL-1850, HL-1870N

If you need further assistance, please contact Brother customer service:

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