DS-940DW
FAQ et Diagnostic |
DS-940DW
Date: 02/07/2020 ID: faq00100465_502
Your Scanner Cannot Be Detected on the Network During Installation
Cause | Action |
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Your computer is not connected to the network. | Make sure your computer is connected to a network, for example, a Wireless LAN environment or has Internet access. For further support, contact your network administrator. |
Your machine is not connected to the network. | If the Error LED on the Control Panel blinks in orange, it indicates an error status. Make a note of the error status and then correct the error. See Related Information: Error and Maintenance Indications. |
You use security software. |
|
You use a Wi-Fi router. | The privacy separator on your Wi-Fi router may be enabled. Disable the privacy separator. |
Your Brother machine is placed too far from the Wireless access point/router. | Place your Brother machine within about 1 metre of the Wireless access point/router when you configure the wireless network settings. |
There are some obstructions (walls or furniture, for example) between your machine and the Wireless access point/router. | Move your Brother machine to an obstruction-free area, or closer to the Wireless access point/router. |
There is a wireless computer, Bluetooth®-supported device, microwave oven, or digital cordless phone near the Brother machine or the Wireless access point/router. | Move all the devices away from the Brother machine or Wireless access point/router. |
FAQ connexes
DS-940DW
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