MFC-J5740DW
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Veelgestelde vragen en probleemoplossing |
MFC-J5740DW
Datum: 28/05/2020 Nummer: faq00002739_010
Cannot Scan XX or Unable to Scan XX
The machine has a mechanical issue.
The "XX" is a different error message depending on the condition of your machine.
Unplug the machine from the power for several minutes, and then reconnect it.
If your machine has FAX functions:
If you cannot print received faxes, transfer them to another fax machine or to your computer before unplug the machine so you will not lose any important messages.
Then, unplug the machine from the power for several minutes and reconnect it.
If the issue continues, contact Brother Customer Service from "Contact Us".
DCP-J1050DW, DCP-J1140DW, DCP-J1200W(E), DCP-J1800DW, MFC-J1010DW, MFC-J4335DW(XL), MFC-J4340DW(E), MFC-J4535DWXL, MFC-J4540DW(XL), MFC-J5340DW(E), MFC-J5740DW, MFC-J5955DW, MFC-J6540DW(E), MFC-J6940DW, MFC-J6955DW, MFC-J6957DW
Heeft u meer hulp nodig, dan kunt u contact opnemen met de Brother-klantenservice.
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