DCP-165C
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FAQ et Diagnostic |
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DCP-165C
Date: 21/02/2013 ID: faq00002520_002
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
Powder from the paper may build up on the surface of the paper pick-up roller. This may cause the paper to slip as it is picked from the tray. To resolve this issue follow the steps below:
- Clean the paper pick-up roller
- Pull the paper trays completely out of the machine.
- Unplug the machine from the AC power outlet and open the Jam Clear Cover(1) at the back of the machine.
- Clean the Paper Pick-up Roller (1) with isopropyl alcohol on a cotton swab.
- Close the Jam Clear Cover. Make sure the Jam Clear Cover is closed properly.
- Put the paper trays firmly back in the machine.
- Re-connect the power cord.
- Pull the paper trays completely out of the machine.
- Flip the paper in the paper tray
If you are using paper that has a coating on one side (ex. Photo Paper) skip this step.
- Take the paper out of the tray and fan the stack of paper well.
- Install the paper into the paper tray with the other side of paper face up.
- Put the paper tray firmly back in the machine.
- Start copying or printing again.
- Take the paper out of the tray and fan the stack of paper well.
If you still have a problem after performing the previous steps Brother recommends copying or printing your document at a higher resolution (increased resolutions will print your document at slower speeds).
- Change the copy or print quality setting
- for Copy
- Press the Copy Quality button on the control panel repeatedly to choose Normal or Best.
- Press Black(Mono) or Color(Colour) button to start the copy.
For Windows users:
- Open Printing Preferences. (Click here to see how to open Printing Preferences.)
- Change the print mode at the Quality section. Select one of the modes Fast Normal, Normal, Fine, Photo or Highest.
- Click Apply -> OK
- Open Print dialog. (Click here to see how to open Print dialog.)
- Select Print Settings from the print box.
- Change the print mode at the Quality section. Select one of the modes Fast Normal, Normal, Fine, Photo or Highest.
- Press the Copy Quality button on the control panel repeatedly to choose Normal or Best.
DCP-145C, DCP-165C
Pour toute assistance supplémentaire, contactez le service clientèle de Brother:
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