FAQs & Troubleshooting
Date: 10/08/2021 ID: faqp00100392_000
Where can I find my Brother printer's serial number?
If your serial number consists of 9 characters, enter the complete number.
If your serial number consists of 15 characters, enter the last 9 characters. If there is a hyphen (-), enter the 9 characters that follow it.
For "E00000 - A1B23C456" enter "A1B23C456".
- Make sure you enter upper-case letters only.
The serial number (SER.NO.) is located on a label attached on the back / bottom of the printer, or inside the printer’s label roll / tape cassette compartment.
Label Printer (QL, TD, TJ, etc.)
P-touch (PT, etc.)
Color Label Printer (VC)
Mobile Printer (PJ, RJ, MW, etc.)
MW-145BT, MW-260, PJ-622, PJ-623, PJ-662, PJ-663, PJ-673, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-1650, PT-1950, PT-2100, PT-2300, PT-2400, PT-2420PC, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9200DX, PT-9200PC, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D410, PT-D450, PT-D460BT, PT-D600, PT-D610BT, PT-D800W, PT-E550W, P-TOUCH PC, PT-P300BT, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-3230B, RJ-3250WB, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020/2020A, TD-2120N, TD-2130N, TD-4000, TD-4100N, TD-4420DN, TD-4520DN, TD-4550DNWB, VC-500W
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.