Check the scanner driver version.
Follow the instructions below to check the scanner driver version.
NOTE: Illustrations shown below are from a representative product and operating system, and may differ from your Brother Machine and operating system.
Open the Control Panel.
Click Start => Control Panel.
> Click here to see how to open the Control Panel.
Click Hardware and Sound => Device Manager.
Click Imaging devices and select your Brother Machine.
- Right click and click Properties.
Click Driver tab and check Driver Version.
MFC-J5330DW, MFC-J5730DW, MFC-J5930DW, MFC-J6530DW, MFC-J6730DW, MFC-J6930DW, MFC-J6935DW
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.