FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 28/05/2020 ID: faq00002751_007

Ink Absorber Pad Full or InkBox Ful or Ink Absorber Full

The ink absorber box or flushing box needs to be replaced. 
> Contact Brother customer service from the "Contact Us" section.

The replacement is not covered under the warranty.

These components may require periodic replacement to ensure optimum performance from your Brother machine. The replacement cycle depends on the number of purges and flushes required to clean the ink system. The more cleaning the machine requires, the faster these boxes will fill up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality, which can be improved by cleaning.

Related Models

DCP-J1100DW, MFC-J1300DW, MFC-J4340DW(XL), MFC-J4440DW, MFC-J4540DW(XL), MFC-J491DW, MFC-J5330DW, MFC-J5730DW, MFC-J5845DW, MFC-J5930DW, MFC-J5945DW, MFC-J6530DW, MFC-J6545DW, MFC-J6730DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J890DW

If you need further assistance, please contact Brother customer service:

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