I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/2013 (P-touch Editor 5.0 for Windows).
The Add-In function does not support 64 bit editions of Microsoft Office 2010/2013 (Word, Excel, and Outlook). In the Add-In setting window, the checkboxes for the Microsoft application are grayed out and cannot be checked.
Please use 32 bit editions of Microsoft Office 2010/2013.
By default, Microsoft Office 2010/2013 installs the 32 bit version of Office 2010/2013 even if your computer is running a 64 bit edition of Windows.
MW-145BT, PJ-623, PJ-663, PT-1230PC, PT-1650, PT-1950, PT-2100, PT-2430PC, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, QL-1050, QL-1050N, QL-1060N, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, RJ-4030, RJ-4040, TD-2020, TD-2120N, TD-2130N, TD-4000, TD-4100N
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.