The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
If you take the steps shown below (If you rename or delete "normal.dot"), all settings, except those for the P-touch Add-In, will be returned to their default settings. Change the settings if necessary.
With Windows Explorer, rename (or delete) the file "normal.dot".
- Click the Start button in Windows.
- Point to "Search" from your root hard drive C:\ .
- Click "All Files and Folders" (or "For Files or Folders") and search for "normal.dot".
- Rename the file to "normal1.dot" (or delete it).
MW-145BT, MW-260, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PT-9700PC, PT-9800PCN, PT-D600, PT-D800W, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, TD-2020, TD-2120N, TD-2130N, TD-4000, TD-4100N, TD-4420DN, TD-4550DNWB
If you need further assistance, please contact Brother customer service:
Please note this form is used for feedback only.