FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 29/01/2021 ID: faqp00001588_000

My wireless connection has been working recently but it suddenly stopped working. How can I correct this problem? (iPrint&Label)

Please verify the following:

  • Is your device connected to the correct wireless network?
    Check the network settings of both your machine and your mobile device and confirm that the wireless network to which they are connected has the same name (SSID).
  • Is the correct IP address entered into your device? Verify that the IP address of your device and the Brother machine are correct and located on the same network.

Related Models

PT-D800W, PT-E550W, PT-P750W, PT-P900W, PT-P950NW, QL-1110NWB, QL-580N, QL-720NW, QL-800, QL-810W, QL-820NWB

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.