FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 19/11/2012 ID: faq00000551_000

I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?

We recommend beginning you outgoing message with an initial 5-second silence because the FAX may not hear fax tones over a resonant or loud voice. You may try omitting this pause but if your FAX has trouble receiving faxes you should rerecord the outgoing message to include pause.

Related Models

FAX-727, FAX-737MC, FAX-817/FAX-817S, FAX-827/FAX-827S, FAX-837MC/FAX-837MCS, FAX-878

If you need further assistance, please contact Brother customer service:

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