FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/02/2012 ID: faq00002739_002

Scan Unable

If you receive the error message Scan Unable on the Status Monitor, please follow the steps below to clear the error message.

  1. Turn the machine off and then on by unplugging the machine from the AC power outlet (electrical socket) and then plugging the machine in again.
    If you still receive the error message Scan Unable on the status monitor, go to STEP2.

  2. Check the LED indications.

Related Models

ADS-2100, ADS-2100e

If you need further assistance, please contact Brother customer service:

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