FAQs & Troubleshooting


Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 23/12/2020 ID: faqp00000931_004

When I press the print key, the power turns off.

The batteries are running low.


  • Replace the batteries with six new AA batteries of the same type.
  • If rechargeable batteries are installed, recharge all batteries.

Related Models

PT-1400, PT-1650, PT-E550W

If you need further assistance, please contact Brother customer service:

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