TJ-4020TN
FAQs & Troubleshooting |
TJ-4020TN
Date: 24/06/2020 ID: faqp00001455_006
How to clean the Platen Roller
Clean the Platen Roller when replacing the label roll with a new one.
To clean the Platen Roller, follow the steps below:
- Turn off the printer.
-
Open the Media Cover.
-
Push the Print Head Release Lever to open the Print Head.
-
Rotate the Platen Roller and wipe it thoroughly with a lint-free cloth or cotton swab dipped in isopropyl alcohol or ethanol.
-
Close the Print Head by pushing down on both sides and make sure it locks into place.
-
Close the Media Cover.
Calibrate the Gap/Black Mark Sensor every time you change the media.
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.