PJ-622
FAQs & Troubleshooting |
PJ-622
Date: 14/01/2015 ID: faqp00001450_001
Pages don't print. What should I do?
<Case 1> The DATA indicator remains lit in green but the printer does not print.
The printer has not printed all the data received.
-
If no paper is loaded---
Insert a new sheet of paper. -
If paper is loaded---
Remove the paper and insert it again. The printer should start printing. -
If the printer does not start printing---
Turn the printer off, turn it on again, and then print the document again. -
The problem may occur when sending simple ASCII text data to the printer.
If a line of text is missing a CR/LF or form feed at the end of the line, the printer may be waiting for more data.
Try printing another page, or pressing the (Feed) button to manually form feed.
<Case 2> The computer program should be sending data to the printer, but the DATA indicator does light in green.
- Make sure that the USB cable is connected firmly and correctly.
- Try using another USB cable.
PJ-622, PJ-623, PJ-662, PJ-663
If you need further assistance, please contact Brother customer service:
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