FAQs & Troubleshooting

Close

HL-L2464DW

FAQs & Troubleshooting

FAQs & Troubleshooting

HL-L2464DW

Not your product?

Date: 16/02/2021 ID: faq00100734_000

I cannot print full-page photos or images using Email Print.

To print full-page photos/images using Email Print, make sure you do not enter any text in the email message to which you attach or insert your photo/image. Otherwise, the machine will print your photo/image as part of the email message.

If you attach non-regulated format, the Brother printer do not print the attached image.

Possible Print Results

  • Example 1: Inserting photos/images into the body of an email message
  • Example 2: Attaching photos/images to an email message
  • Example 3: Inserting both photos/images and text into the body of an email message

 

Example 1: Inserting photos/images into the body of an email message

 

Example1

 

Print result

Result A  Result B

If you enter any text in the body of the email, the machine will not print full-page photos/images, but will print them as part of your email message.

 

Example 2: Attaching photos/images to an email message

 

Example2

 

Print result

Print result

If you also insert a photo/image to your email message, as long as there is no text in the email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Example 3: Inserting both photos/images and text into the body of an email message

 

Example

 

Print result

Print result

If you also attach a photo/image to your email message, the machine will:

  • Print the full-page photo/image
  • Print the email message content separately

 

Related Models

DCP-J1200W(XL), DCP-L2640DW, DCP-L3520CDW, DCP-L3560CDW, HL-L2400DW, HL-L2445DW, HL-L2460DW(XL), HL-L2464DW, HL-L2480DW, HL-L3240CDW, HL-L3280CDW, HL-L5210DN, HL-L5210DW, HL-L6210DW, HL-L6415DW, HL-L8240CDW, MFC-J4340DW(XL), MFC-J4440DW, MFC-J4540DW(XL), MFC-J5340DW, MFC-J5740DW, MFC-J5855DW(XL), MFC-J5955DW, MFC-J6540DW, MFC-J6555DW(XL), MFC-J6740DW, MFC-J6940DW, MFC-J6955DW, MFC-J6957DW, MFC-L2800DW, MFC-L2820DW, MFC-L2880DW(XL), MFC-L2920DW, MFC-L3755CDW, MFC-L3760CDW, MFC-L5710DW, MFC-L5915DW, MFC-L6720DW, MFC-L6915DW, MFC-L8390CDW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit