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FAQs & Troubleshooting

FAQs & Troubleshooting

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Date: 13/03/2023 ID: faq00100524_500

Restrict Scan Functions from External Devices

This feature allows you to restrict scan functions from external devices. When you restrict scan functions from external devices, an error message appears on the device and users cannot use those scan functions.
We recommend using Microsoft® Internet Explorer® 8/10/11 for Windows® or Safari 8.0 for Mac. Make sure that JavaScript and Cookies are always enabled in whichever browser you use. If a different web browser is used, make sure it is compatible with HTTP 1.0 and HTTP 1.1.
  1. Start your web browser.

    Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2

    If the machine prompts you for a password, type it, and then click .
  2. Click the Scan tab.
  3. Click the Scan from PC menu in the left navigation bar.
  4. Disable the Pull Scan option.
  5. Click Submit.

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