FAQs & Troubleshooting

Close

VC-500W

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 03/12/2021 ID: faqp00100064_005

How can I connect the printer to my mobile device via Wi-Fi®?

To print, you need to install an application (Color Label Editor/Color Label Editor 2). It can be installed from the App Store or Google Play™.

 

Follow the steps below to connect your printer to a mobile device in Infrastructure mode (using an access point/router connected to the internet) or Wireless Direct mode (a direct connection without a wireless LAN access point/router).

If you want to print only images using AirPrint, you do not need to install the application.

Connect the printer to my mobile device via Wi-Fi®.

 

  1. Start the application.

  2. Color Label Editor:
    Tap [Settings] > [Full Setup] from the [Set up a VC500W Printer] options, and then follow the instructions to proceed with settings.
    Color Label Editor 2:
    Tap [Settings] > [VC-500W] > [Add Printer] and then follow the instructions to proceed with settings.

> Connect the printer to a mobile device in Infrastructure mode
> Connect the printer to a mobile device in Wireless Direct mode


Connect the printer to a mobile device in Infrastructure mode

 

  1. In settings of the mobile device, access the Wi-Fi option, and turn it ON. And choose your printer SSID (Brother VC-500W####) from the Wi-Fi setup screen on your mobile device to connect to a wireless LAN.

  2. Open the screen of the application again.

  3. Color Label Editor:
    Tap the [Connect Via Wi-Fi Network] button in the [Setup: Connect to VC-500W] screen.
    Color Label Editor 2:
    Tap [Search for Wi-Fi networks] button of the [Connect to Wi-Fi network] screen

  4. Choose the Wi-Fi network you want to connect, and enter the password, and make sure that the Wi-Fi button is lit in blue.


Connect the printer to a mobile device in Wireless Direct mode

 

  1. In settings of the mobile device, access the Wi-Fi option, and turn it ON. And choose your printer SSID (Brother VC-500W####) from the Wi-Fi setup screen on your mobile device to connect to a wireless LAN.

  2. Open the screen of the application again.

  3. Color Label Editor:
    Tap the [Use Temporary Direct Connection] button in the [Setup: Connect to VC-500W] screen.
    Color Label Editor 2:
    Tap [Cancel] button of the [Connect to Wi-Fi network] screen.

  4. Make sure that the Wi-Fi button is lit in white.

Related Models

VC-500W

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.