RJ-4250WB
 |
FAQs & Troubleshooting |
RJ-4250WB
Date: 13/09/2019 ID: faqp00100398_000
My computer/mobile device shows two Bluetooth® printers and after pairing my printer I cannot print and get a communication error.
Make sure you use the "Classic" setting when connecting via Bluetooth:
-
On the printer, press the Menu /
(Select) button twice to display [Bluetooth]. -
Press the
(Feed) / OK button. -
Select the [Mode] menu, and then press the (Feed) / OK button.
-
Select [Classic], and then press the (Feed) / OK button.
-
Pair the printer with your computer or mobile device again.
- Try to print.
When pairing with the printer, your computer's or mobile device's Bluetooth menu may show two printer names as your printer supports two connection modes:
- Bluetooth Classic (Recommended - allows for higher transfer speeds)
- Bluetooth Low Energy (Suitable for custom print operations, including SDK printing)
RJ-3250WB, RJ-4250WB
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.