FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


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Date: 16/07/2021 ID: faqp00100316_003

How do I connect my computer to the printer using the Wireless Direct mode?

  1. Download Software/Document Installer from the [Downloads] section of this website and then start the installer.
    P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.
  2. When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Local Connection (USB)] and follow the installer instructions.

  3. On the printer, press the Menu / (Select) button to select the [WLAN] menu, and then press the  (Feed) / OK button.
    Set [On/Off] to [On]. The (Wi-Fi®) icon appears on the LCD.

  4. Change the settings of the printer.
    Connect the printer and computer using a USB cable. Start the Printer Setting Tool on your computer, and click the [Communication Settings] button. Confirm the SSID (network name) and password (network key) in the [Wireless Direct] tab, and then select [Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab, and click the [Apply] button.

  5. From your computer, select the SSID you confirmed in step 4 and connect to the printer.

    • The factory setting for the SSID is "DIRECT-*****_RJ-4250WB" , where "***** " is the last five digits of the product serial number. (You can find the serial number label on the bottom of the printer.)
    • If you are prompted to enter a password, enter the password (network key) you confirmed in step 4.
    • We recommend changing the default password to protect your printer from unauthorized access.
    • For Windows 10, select the [Connect automatically] check box.
    • It may take several minutes until the connection is finished.
  6. Start the Printer Setting Tool on your computer again, and click the [Communication Settings] button.
    Confirm the IP address in [Current Status] in the [Wireless Direct] tab.
    Current Status
  7. Open the [Devices and Printers] window. (For more information about opening the window, click here.)
    Click [Add a printer].

    For Windows 8.1/10, click [The printer that I want isn't listed] on the bottom of the window instead of selecting the displayed printer icon for the RJ-4250WB.

  8. For Windows 8.1/10: Select the [Add a local printer or network printer with manual settings] option, and then click the [Next] button.
    For operating systems other than Windows 8.1/10: Click the [Add a local printer].
  9. Select the [Create a new port] option, select [Standard TCP/IP Port], and then click the [Next] button.
  10. Enter the IP address you confirmed in step 6, and then click the [Next] button. The computer will start searching for the TCP/IP port.
  11. When the dialog box with [Which version of the driver do you want to use?] appears, select the [Use the driver that is currently installed (recommended)] option, and then click the [Next] button. Confirm the printer name, and then click the [Next] button. You have finished connecting your computer to the printer.
  12. Open the [Devices and Printers] window again, click the [Ports] tab in the [Printer Properties] dialog box, confirm that the IP address for the printer is the same as the address you confirmed in step 6 and that the [Standard TCP/IP Port] option (not WSD port) is selected.
  13. Start P-touch Editor to create and print labels.

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If you need further assistance, please contact Brother customer service:

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