FAQs & Troubleshooting

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PJ-563

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 21/12/2010 ID: faqp00001452_000

Paper moves through the printer, but nothing appears on the paper.

  • Check that you are using Brother Genuine Thermal paper.

  • Check that you are loading it properly with the print side facing away from you.

  • Check the Print Density setting using the "Accessing Advanced Software Features".

You can set the print density to your preference from 0 to 10.

0 is the lightest, 7 is the default (medium), and 10 is the darkest.

Related Models

PJ-522, PJ-523, PJ-562, PJ-563

If you need further assistance, please contact Brother customer service:

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