White streaks or bands down the page
Follow the steps below to resolve the issue:
- Wipe the laser scanner windows with a dry lint free soft cloth.
- Wipe the scanner glass strip with a dry lint free soft cloth.
- Make sure foreign material such as a torn piece of paper,sticky notes or dust is not inside the machine and around the drum unit and toner cartridge.
MFC-L8600CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW
If you need further assistance, please contact Brother customer service:
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.