MFC-J1300DW
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FAQs & Troubleshooting |
MFC-J1300DW
Date: 11/09/2017 ID: faq00002988_003
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
There are two cases when the display shows this message. Follow the solution suitable for your case.
Cause1: The Paper tray is not completely inserted.
Slowly push the paper tray completely into the machine.
Cause2: Paper or a foreign object has prevented the paper tray from being inserted properly.
Pull the paper tray out of the machine, and remove the jammed paper or foreign object.
DCP-J1050DW, DCP-J1100DW, DCP-J1140DW, DCP-J1700DW, DCP-J572DW, DCP-T220, DCP-T226, DCP-T310, DCP-T420W, DCP-T426W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, DCP-T825DW, MFC-J1010DW, MFC-J1300DW, MFC-J491DW, MFC-J690DW, MFC-J890DW, MFC-T810W, MFC-T910DW, MFC-T920DW, MFC-T925DW
If you need further assistance, please contact Brother customer service:
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