Check the following points to resolve the issue:
- Make sure the Media Type setting in the driver matches the type of paper you are using.
Clean the drum unit.
> Click here to see how to clean the drum unit.
The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge.
The drum unit may be damaged. Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit.
- The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us".
DCP-B7500D, DCP-B7535DW, DCP-L2531DW, DCP-L2535D , DCP-L2535DW, DCP-L2550DW, DCP-L5500D, DCP-L5600DN, HL-B2000D, HL-B2080DW, HL-L2310D, HL-L2335D, HL-L2350DW, HL-L2351DW, HL-L2370DN, HL-L2375DW, HL-L2376DW, HL-L2385DW, HL-L2386DW, HL-L2395DW, HL-L5000D, HL-L5100DN, HL-L5200DW, HL-L6200DW, HL-L6400DW, MFC-B7715DW, MFC-L2710DW, MFC-L2713DW, MFC-L2715DW, MFC-L2716DW, MFC-L2730DW, MFC-L2750DW, MFC-L2751DW, MFC-L2770DW, MFC-L2771DW, MFC-L5700DN, MFC-L5755DW, MFC-L5900DW, MFC-L6700DW, MFC-L6900DW
If you need further assistance, please contact Brother customer service:
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