FAQs & Troubleshooting



FAQs & Troubleshooting

FAQs & Troubleshooting


Not your product?

Date: 23/04/2019 ID: faq00000213_034

White lines down the page

Print Quality Problem - White lines down tha page


Check the following points to resolve the issue:

  • Make sure foreign material such as a torn piece of paper, sticky notes or dust is not inside the machine and around the toner cartridge and drum unit.
  • The drum unit may be damaged. Replace the drum unit with a new drum unit.
    > Click here to see how to replace the drum unit.

Related Models

DCP-B7500D, DCP-B7535DW, HL-B2000D, HL-B2080DW, MFC-B7715DW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.