FAQs & Troubleshooting

Close

MFC-1815

FAQs & Troubleshooting

FAQs & Troubleshooting

Date: 08/04/2013 ID: faq00002678_002

No Drum

The No Drum message appears if the toner cartridge is placed in the machine without the drum unit.


Follow the steps below to clear the No Drum message.

  1. Open the scanner cover. The pull-arm (1) on the left side of the machine will lock. Open the top cover.

    OpenCover
  2. Slowly take out the drum unit and toner cartridge assembly.

    TakeOutDrum
  3. Put the toner cartridge firmly into the drum unit.

    PutToner
  4. Insert the drum unit assembly into the machine.

    InsertDrum
  5. Close the top cover. After pulling the pull-arm (1) on the left side of the machine down, close the scanner cover using both hands.

    CloseCover

Related FAQs

Related Models

DCP-1510, DCP-1511, DCP-1514, DCP-1601, DCP-1610W, DCP-1615NW, DCP-1616NW, MFC-1810, MFC-1811, MFC-1815, MFC-1901, MFC-1905, MFC-1910W, MFC-1911NW, MFC-1911W, MFC-1915W, MFC-1916NW

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.