FAQs & Troubleshooting

Close

SuperGalaxie 3000/3000C/3000D/3100D

FAQs & Troubleshooting

FAQs & Troubleshooting

SuperGalaxie 3000/3100D

Not your product?

Date: 20/11/2012 ID: faqh00000025_000

The thread tension is incorrect.

There could be several reasons why the tension won't set on the machine.
  • Check the machine is threaded correctly. Rethread the machine according to the instructions in the manual.
    Refer to "Upper threading" of  "Preparation" category.

  • Check the upper thread tension set.

  • Remove the bobbin and make sure it is threaded properly in the shuttle race.
    Refer to "Correctly installing a bobbin. " of  "Preparation" category.

  • If there is any loose thread or lint in the bobbin case, please clean them with the included cleaning brush.
    Refer to "Cleaning the Bobbin Case"  of  "General Information" category.

  • Check if the combination of needle size, thread size and fabric is incorrect. Be sure to use the correct needle and thread size for the fabric you are sewing.
    (Example: Denim-size 16 needle and 40-50 heavy duty thread)
    Refer to " Combination of fabric, thread and needle " of  "General Information" category.

Related FAQs

Related Models

AS1430S, AS2730S, B500, BC-2100/BC-2100PRW, BC-2500, BM-3500/2600, BM-3600, CAMPUS 300, CS-6000/6000b/6000t, CS-8060, CS-8120, CW25A, DS-120, DS1300, DS-140, ES-2000, ES-2400, F14, F17, FS101, FS155, FS-20, FS50, FS70, GS1700, GS1710, GS2500, GS2510, GS2520, GS2700, GS2786K, GS3700, GS3700L, GS3700P, GS3710, GS3740C, GS3750WT, GS3786K, HF37, Innov-is 10, Innov-is 1000, Innov-is 1200, Innov-is 1250, Innov-is 1250D, Innov-is 1500D/1500, Innov-is 15P, Innov-is 20, Innov-is 200/200QE, Innov-is 210, Innov-is 30, Innov-is 35P, Innov-is 400, Innov-is 4000D/4000, Innov-is 410, Innov-is 4500, Innov-is 4500D, Innov-is 50, Innov-is 500D, Innov-is 55P, Innov-is 600, Innov-is 610, Innov-is 6700D, Innov-is 6750D, Innov-is 900, Innov-is 950, Innov-is 955, Innov-is 980D, Innov-is 980K, Innov-is 985D, Innov-is BQ2500, Innov-is BQ3100, Innov-is I / Innov-is 6000D, Innov-is Ie, Innov-is V5, Innov-is V5 LE, Innov-is V7, Innov-is VM5100, Innov-is VM5200, Innov-is VM6200D, Innov-is VQ2, Innov-is VQ2400, Innov-is VQ3000, JS1400, JS1410, JS1420, JS1700, JS1750, K14, K17, L14, LS-1217, LS-1520, LS-1717, LS-2000, LS-2125/2160, LS-2150, LS-2720, LX27NT, MS25, MS25P, MS25Q, NB1400, NB1700, NS10, NS15, NS20, NS25, NS30/30LE, NS35, NS50, NS55, NX-200/200QE, NX-250, NX-400Q/400, NX-450, NX-600, NX-650, PE-300S, PQ-1500/1500S, PQ1500SL, PS-53/55/57, PX-100/200/300, QC-1000, QC-2000, Rose Wine, SF100, SF200, SF250, SF2700, SF300, SF3700, SL100, SL300, SL500, STAR 110/130E, STAR 230E/240E, SuperGalaxie 3000/3000C/3000D/3100D, T3125, TY400G, Vesta, Vesto, XL-2120/2220/2230/2240, XL-2600, XL-2600/2620/2630, XL3500, XL-5010/5020/5030, XL-5050/5060/5070, XL-5130/5232/5340, XL-5500, XL-5600, XL-5700, XL-6040/6050, XT27, XT37

If you need further assistance, please contact Brother customer service:

Content Feedback

To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.